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Why does Resolve run better on high end systems?.How can I optimize performance on my system?.My application does not start when I try to launch it.Is there a version of Resolve for Windows 7 or 8?.Can I use a Linux distribution other than CentOS?.Where do I find public beta versions and prior releases of DaVinci Resolve?.I downloaded the free version of Resolve but it is asking me for my license key?.

I upgraded my machine - how do I transfer my license from my old machine?.How many machines can I use my activation key on?.How can I upgrade from DaVinci Resolve to DaVinci Resolve Studio?.

Can I use my USB dongle from an older version of DaVinci Resolve?.What are the differences between DaVinci Resolve and DaVinci Resolve Studio?.This service is only available to DaVinci Resolve Studio users, unless you are using a Blackmagic Design I/O card like DeckLink or UltraStudio, or are using a DaVinci Resolve Control Surface with the free version of DaVinci Resolve.ĭaVinci Resolve and DaVinci Resolve Studio See the Posting and Contacting Support to understand what context is useful for us to help you.ĭaVinci Resolve Studio users who are unable to find existing answers to their questions here and have their serial number from the original activation key or dongle package may also contact our Technical Support service via phone and email. Please read our FAQ below - including common questions on feature comparison, licenses, databases and crashes.Detailed DaVinci Resolve version (From the About DaVinci Resolve Menu).Diagnostic log archive (from the Help menu, or using the Capture logs tool - see the Logs section).If you are unable to find your answer using these resources, or in the forum, please create a new post asking our community of experts here! In your post, please state your steps and observations clearly and include at least the following details: a list of supported codecs and many other resources.a detailed configuration guide covering the topics of buying, building and configuring your system for optimal performance with DaVinci Resolve,.

an extensive user manual for DaVinci Resolve, covering all aspects of using the software,.

We highly encourage you to include your hardware and software configuration (including driver versions, other video/audio workflow tools) in your signature too. Many users choose to list their configuration in their forum signature to provide context in all posts. Please check our Supported operating systems, Hardware System Requirements and Drivers and Updates sections below to ensure you’re on a supported configuration. Additionally, there are multiple third party communities, tutorials and other resources available online. The forum search function can help you find answers to commonly discussed issues quickly. Before posting to this forum, or contacting Blackmagic Design about DaVinci Resolve, please take the time to read through the information below.